Leading Privileged Access Management (PAM) software vendor

Driving sales through
channels

Industry
Cybersecurity
S2M Offering
Lead Generation + Partner Sales

280%

Opportunity volume increase

x5

Average Client Value with faster deal closing

Boosting long-term channel growth

A global Privileged Access Management (PAM) software vendor planned to further expand their presence in EMEA and on a global scale by leveraging on existing and new partner sales channels.

This US software vendor has been expanding its presence in the EMEA region since 2016. Facing tough competition and an elaborated channel network in the Industry, the rising market player decided to get support through an experienced agency. They set the goal to drive sales by expanding the existing Channel network and providing established Partners with valuable Leads to drive Opportunity conversion.

Complex network, long sales cycles and communication to be improved

While the software vendor’ strategy ensured a strong positioning in the market, their partner’s strategy did not necessarily meet their standards. Through a different priority allocation on their internal sales team, a lack of communication and updates on market insights between the vendor and their partners, the collaboration was missing out on much potential. Based on a lack of training of channel partners on product knowledge, results were not meeting the software vendor’s expectations.

Sustainable communication and lead generation to drive results

To initiate a successful long-term collaboration between the client, the partners and S2M, an initial exchange revealed the client’s current situation in detail, giving visibility on all valuable product and market insight’s and an Ideal Customer Profile was created. Based on this detailed understanding, an exchange with respective partners disclosed areas where additional support and training was needed.

S2M created a communication plan, which through regular exchanges of knowledge and results would ensure a maximized result generation for all parties involved. This was implemented swiftly and resources required on the client’s side; allowing the client’s sales team to further focus on their priorities while ensuring maximum results through partners.

Apart from supporting the vendor’s direct collaboration with partners, S2M further contributed by adding Lead and Demand generation activities through an S2M internal sales team. By increasing the outreach; additional leads were consistently generated and opportunities delivered to the partners to follow-up.

Maximum results to and through the channel

Within the first 3 months of execution, S2M increased the overall sales pipeline with almost three times the number of leads than before the collaboration. This was achieved through a mix of additional leads fed to the channel as well as through efficient communication and training of the channel partners themselves, allowing them to leverage their outreach tremendously.

The overall conversion rate from all meetings organized to concrete sales opportunities generated increased to 78%. An important factor which led to this increase was the additional training provided to the partners, allowing them to better target their prospects and have an optimized Product – Market Fit through additional insights and transparency.

After conducting a successful 3-month pilot program, S2M became a strategic agency for the software vendor; using S2M’s flexible resource allocation to extend the relationship to Northern and Eastern Europe.

280%

Opportunity volume increase

x5

Average Client Value with faster deal closing

78%

Meeting to opportunity conversion

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Expanding in key
Asian markets

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New client acquisition in
strategic European
markets

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Expand sales impact and
create revenue growth
in key accounts

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Building a global - scalable Lead Generation engine

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